Reset password · Synology setup · Tips & Tricks

Reset your Admin password in your Synology

Ruth Pozuelo Martinez

Did you forget your Admin password for your Synology? No problem, you can reset your unit to set a new one.

When you reset the admin password, the following will also be reset on models with DSM 2.2-0941 and onward:

  • Admin password will be blank.
  • Guest account will be disabled.
  • DHCP will be enabled on IP, DNS, Gateway, and other network interfaces.
  • JumboFrames will be disabled, and MTU will be set at 1500.
  • Management Port will be reset to 5000/5001.
  • PPPoE will be reset to default.
  • IP auto-block will be disabled. The blocked IP addresses will not be erased.
  • Link Aggregation will be disabled.
  • Firewall rules will be disabled. The rules will not be erased.

Reset your password

Locate the reset button and using a paper clip, press and hold for 4 seconds until you hear a BEEP.

reset button

 

NOTE: If you press and hold continuously, the operating system will be restored!

Launch the Synology Assistant and double-click your synology to login.

By default the synology has:

username: Admin

Password: blank (that is, no password)

and once you have logged in you can change your admin password again.

 

Quickconnect uses the same password as your admin account. So, if you forqet your Quickconnect password/admin password, you can reset your synology to get a new one.

Dont forget to enable the other services like IP autoblock when you do this.

 

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38 thoughts on “Reset your Admin password in your Synology”

  3. Hello,

    In Control Panel/Netword, I have actived my https connection (port 5001) and asked to redirect automaticaly HTTP connection (port 5000) to HTTPS.

    Problem now: when I try to access DSM with port 5000 system switch to 5001 but tell me that “Page web is inacessible” ERR_CONNECTION_REFUSED

    Can I go back and tell to not redirect to 5001?

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      1. what is – I’m none the wiser. Could you please explain as I have no idea what is meant by a paperclip either.

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  5. I have to disagree with the fellows on the other forum who kept complaining about Synology. I recently retired from the US Navy as a VADM and have more Synology units than I can really make excuses for. The fellow anxiously awaiting his QNAP will be in for a surprise when he sees what software is missing that he may be used to. I had my new RS815 and RX415 set to Auto Update as I travel a great deal. I couldn’t figure out why my user account was disabled until I read that the new update had disabled all user accounts with no password. I won’t do that again certainly, but I supposed that will not be an issue as one probably cannot set up an admin account without a password. In reading all of the responses, and wading through all the useless chatter about other makes of NAS, I still didn’t see a solution, other than perhaps resetting the unit, short version, and then going through the steps to restore the settings. It seems that the data will still be there when I finish. The new profile more than makes up for this inconvenience over the RS 814. This is my first post and I have no idea how often folks enter data but will check.

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  6. Hello Every One! i had messed up with my SYNOLOGY DS415+ DSM 6.0 i was changing the domain and it gave me error cant change it and the page got logout i tried to login but its says wrong user name or password then its shows message this IP Address is blocked now its more than 24 hrs my password is not auto unlocked is their any way to unblock ip address or login to cansole can any one please tell how to open it i can still use my shared drives ping my synology ip address but cant login or open console.
    Waiting for feedback ASAP

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  7. Hello Every one, I had reset my device for 4 sec i also get a beep sound now thing is that what will be the default ip address to connect it on DHCP its not geting any ip Address.
    Thanks

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  9. I tried this and blank doesn’t work for the password. I’ve tried the old password,’password’, ‘admin’ someone even suggested ‘101-0101’ but no luck. The reset definitely did SOMETHING becasue it switched from static IP to DHCP, and the admin password I was using doesn’t work. But nobody seems to know what the admin password would be now????

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      1. Thanks, I have, just trying everything I can to get it straight before the weekend is over.

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  10. Hi, I have some other user accounts with their own shares etc but I’ve forgotten the Admin pwd. If I do the reset above to reset Admin account, will it keep the other user accounts or will I need to recreate them? Thanks 🙂

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  11. Hey Ruth, you’re quite beautiful in a simple, understated way and thank-you for this succinct guide for my notes. There’s beauty in how you write and present, too, I guess. Some people use too much txt spk and cannot write at all when accuracy and precision is required. Often a complete mess and waste of everyone’s time (when one is using forums for technical research, beware, basically!) Thanks for saving me a little time. I’m recovering from brain injury and it’s hard to wade through all the *needless* trivia when studying technological subjects that have lots of *important* trivia, too. Good writing makes that far easier. Bless you.

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  12. I’m locked out my DS1816+ Just forgot my login details! The ones I made a not of just dont work….
    SO what happens when you press the reset button and there’s no beep and youre locked out your NAS and the weekend is drawing to a close and you have loads of work to get done?

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  14. Hello! Very interesting article and very interesting blog.
    In DSM I have recently seen an option:
    Control Panel —> Update & Restore —> Reset —> Reset Option
    There is an option to tick:
    “Keep current admin password unchanged”
    With the following explanation:
    “You can keep the current admin password unchanged if you press and hold the RESET button on your DiskStation for 4 seconds for system reset”.

    Does it mean that if I tick this option and in the future I will forget the admin password I will be locked out my Synology even if I will press the reset button for 4 seconds?

    The DSM help doesn’t mention this option and I couldn’t find info of it on the internet.

    Thanks again.

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    1. It is a protection set by synology so if somebody gets access to your office, they can’t set a new password by clicking the reset button. A security setting basically.
      Hope this helps and thanks for the feedback!
      /Ruth

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  15. Hi, i have a synology ds212.
    I want to add one more computer and is asked for the password, which i have forgot of course.
    I have acces on my other computers, is there anyway that i can see what password i have on one of the computers that i have access from?

    Michael

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  16. Will doing this reset wipe the 2-factor authentication as well? My phone was replaced recently and when I tried to launch the google authenticator app, it was reset and prompted me to begin setup. I can’t get into my Synology, without the code, and I didn’t think to save the QR code when I originally set it up.

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  17. Hello, can anybody confirm that the other users and passwords created in the DSM with their own shares and permissions will not be affected?

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